Carpet Cleaners in Toronto – 5 Questions You Need to Ask
Carpet cleaners are professionals who will clean your rugs and carpets and get rid of dust and allergens. You will find these companies in almost all residential areas, and they are also hired for mattress cleaning and upholstery cleaning. Area rug cleaning companies are not all alike and here are five questions to ask during your search for carpet cleaning in Toronto.
1. Ask about insurance. Find out if the carpet cleaning company is insured. Insurance should cover the cost of different types of damages that could occur during the cleaning process. Professional experienced carpet cleaners are normally able to do their job well, but human error, cleaning chemicals, or breakages all bring the possibility of damages. The cleaning company needs to have insurance on their employees as well, in case of injury.
2. Question the company about their technicians’ experience and qualifications. Although there may not be any official certification for a carpet cleaning company, the establishment should have IICRC (The Institute of Inspection, Cleaning and Restoration Certification) which will prove that they are professionals in the industry. If you seek furniture cleaning, ask if they are qualified for cleaning upholstery. Area rug cleaning Toronto businesses should specialize in just that. Companies who also do mattress cleaning in Toronto could do yours while they are there to clean the carpet.
3. Do they offer a customer satisfaction guarantee? A good company will make customer satisfaction their first priority. The initial consultation should answer all of your questions and make you feel as though they were listening and understand exactly what you require. Don’t be afraid to get specific, you’re paying your hard earned money to have someone clean the carpet for you.
4. Inquire about their cleaning methods. Carpet steam cleaning is the most commonly used method and is also considered an industry standard. High suction vacuums will propel hot water into the carpet then suck it out along with dirt and stains. Shampoo based carpet cleaning will use a brush and shampoo to clean. There are other less popular cleaning methods like bonnet and dry particle methods. Those with a dust allergy carpet can find a company that uses a solution to help cut down on allergens. Sensitive to cleaning chemicals? Ask if they have a cleaning solution that is chemical free.
5. Ask about the type of equipment being used in the cleaning process. The best equipment is a truck mount which forms a permanent part of the cleaner’s vehicle and uses its own power. This type has enough capacity to do a thorough job of flushing, vacuuming and heating, requirements for the process. Avoid hiring companies with portable equipment as they will be brought inside your home and possibly pollute the air with contaminants.
Don’t settle for a company that is only interested in taking your money or is unqualified. Carpet cleaners should be really good at what they do and guarantee the work. Remember, carpet cleaners in Toronto work for you, so demand the best.
